Caesars launches mobile sportsbook app in Puerto Rico

Caesars Entertainment has officially started taking bets on its mobile sports betting app, Caesars Sportsbook, in Puerto Rico.

The mobile offering complements the opening of the land-based Caesars Sportsbook at Casino Metro in December 2022.

Casino Metro is the largest casino in Puerto Rico, and launched its land-based sportsbook in partnership with Caesars ahead of the introduction of online sports betting to the Caribbean island.

The Caesars Sportsbook at Casino Metro, known as “MetroBets with Caesars Sportsbook”, features three betting windows, 14 self-services betting kiosks, more than 25 TV screens and odds boards, “to provide guests with the ultimate sports viewing experience in San Juan,” according to Caesars.

Due to the nature of Puerto Rico’s betting regulations, customers are required to finalise their registrations on the Caesars Sportsbook app in-person at the land-based casino.

The MetroBets retail sportsbook will also work together with the online offering by facilitating cash deposits and withdrawals for mobile app customers.

Caesars said its app “provides customers with a premier sports betting experience from anywhere in Puerto Rico, with numerous deposit options, fast payouts, user-friendly features, and daily boosts and promotions.”

New users will be entitled to a $50 bonus bet when they make their first bet of $50 or more on the app.

Customers will also gain access to the Caesars Rewards loyalty programme for the first time.

At present, any new customers must be legal residents of Puerto Rico. The app is expected to be made available to visitors later this summer, Caesars said.

“The user-friendly app allows customers to bet responsibly from any corner of the island, elevating the experience we offer with MetroBets. Since the grand opening of MetroBets with Caesars Sportsbook at Casino Metro, we’ve experienced an exciting uptick in customers.”

– Ismael Vaga, president of Casino Metro

“The launch of our mobile sports wagering platform is an excellent complement to the elevated experience we’ve provided customers at MetroBets with Caesars Sportsbook at Casino Metro,” said Eric Hession, president of Caesars Digital. 

“We’d like to thank our partners and the Puerto Rico Gaming Commission for making our sportsbook available throughout all of Puerto Rico and we’re confident customers will enjoy an experience they can’t find anywhere else.”

Ismael Vaga, president of Casino Metro, added: “The launch of this app brings our customers MetroBets with Caesars Sportsbook in the palm of their hands.

“The user-friendly app allows customers to bet responsibly from any corner of the island, elevating the experience we offer with MetroBets. Since the grand opening of MetroBets with Caesars Sportsbook at Casino Metro, we’ve experienced an exciting uptick in customers.”

The news follows on from last month’s announcement that BetMGM had launched the first mobile sports betting app in Puerto Rico, in partnership with Casino del Mar at La Concha resort.